Best Way to Address Concerns and Get Answers Fast

The York County School Division values communication with our community and encourages families and other stakeholders to share their feedback, concerns and questions. Our goal is to work with you to reach an effective and timely solution that is in the best interest of your child.

Please follow this simple guide to ensure your voice is heard and you speak to the staff member best equipped to provide answers and resolve issues.

Classroom concern

1. classroom teacher; if not resolved ...
2. assistant principal or principal; if not resolved ...
3. Director of K-12 Curriculum & Instruction or Director of Special Education; if not resolved
4. Chief Academic Officer; if not resolved ...
5. Superintendent

Student Behavior, Discipline and Safety

1. classroom teacher; if not resolved ...
2. assistant principal or principal; if not resolved ...
3. Student Services department; if not resolved ...
4. Chief Operations Officer; if not resolved ...
5. Superintendent

Athletics and Extra-curricular Activities

1. coach or activity sponsor; if not resolved ...
2. assistant principal or principal; if not resolved ...
3. Student Services department; if not resolved ...
4. Chief Operations Officer; if not resolved ...
5. Superintendent

Let's Talk - Ask YCSD

If you're not sure who to call, contact the School Board Office by phone, 757-898-0300, or via Let's Talk - Ask YCSD. The Let's Talk - Ask YCSD platform streamlines communications by connecting you with the School Board Office staff best equipped to answer your questions.

If your concern relates to the classroom, student behavior/discipline, or school-based activities, we encourage you to speak directly with school-based staff first.

Addressing Concerns Handout