York County School Division

Resolving Concerns

Best Way to Address Concerns and Get Answers Fast

The York County School Division values communication with our stakeholders and encourages parents and other stakeholders to share their feedback, concerns and questions. Our goal is to work with you to reach an effective and timely solution that is in the best interest of your child.

Please follow this simple guide to ensure your voice is heard and you speak to the staff member best equipped to provide answers and resolve issues.

Classroom concern

  1. classroom teacher; if not resolved ...
  2. assistant principal or principal; if not resolved ...
  3. Director of K-12 Curriculum & Instruction or Director of Student Services; if not resolved
  4. Chief Academic Officer; if not resolved ...
  5. Superintendent

Student Behavior, Discipline and Safety

  1. classroom teacher; if not resolved ...
  2. assistant principal or principal; if not resolved ...
  3. Department of School Administration; if not resolved ...
  4. Chief Operations Officer; if not resolved ...
  5. Superintendent

Athletics and Extra-curricular Activities

  1. coach or activity sponsor; if not resolved ...
  2. assistant principal or principal; if not resolved ...
  3. Department of School Administration; if not resolved ...
  4. Chief Operations Officer; if not resolved ...
  5. Superintendent

If you’re not sure who to call, contact the School Board Office by phone, 757-898-0300, or email, askycsd@ycsd.york.va.us

Addressing Concerns Handout