Employee Assistance Program (EAP)

The Employee Assistance Program (EAP) is a free, confidential service available to all division employees to assist individuals dealing with difficult situations, either work-related or personal, that may affect their work performance, health, or personal well-being.

Beginning January 1, 2018, the division has reestablished EAP services with our provider, Sentara Health. To access services, employees can call 757-363-6777, 1-800-899-8174, or visit the Sentara Health website (using username 'YCSD') to access the services. When contacted, Optima EAP will locate a counselor near the employee's home or work and help schedule an appointment.

What assistance is available?

Counseling Services:

  • Stress
  • Work-Related Concerns
  • Relationships
  • Children/Adolescents
  • Grief/Loss
  • Anger Management
  • Domestic Violence
  • Eldercare
  • Difficult Behavior
  • Substance Abuse/Dependency
  • Depression
  • Personal Development

Legal Services:

Free 30-minute consultations with an attorney

  • Divorce/Custody
  • Adoption
  • Real Estate
  • Landlord/Tenant
  • Financial Issues
  • Small Claims
  • Criminal
  • Bankruptcy
  • Estate Planning/Wills/Trusts
  • Personal Injury/Malpractice

Financial Services:

Free 60-90 minutes telephone consultation with seasoned financial professionals and licensed CPA's

  • Debt Consolidation
  • Credit Counseling
  • Bankruptcy
  • Credit Report/Score
  • Collection Issues
  • Loan Issues/Refinancing Options
  • House Buying Process
  • Integrated ID Theft
  • General Financial Planning

ID Recovery Assist provides a toll-free 30-minute consultation with an identity recovery professional to assess situations objectively, create action plans and provide knowledge and tools to implement effectively.

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