Job Description

Title:   INFORMATION TECHNOLOGY PROJECT MANAGER

Position Type: Exempt

Primary Function:

Plans, organizes, and integrates cross-functional information technology projects that are significant in scope and impact; maintains information technology strategies by coordinating staff and researches and implements strategic technology solutions.

Minimum Qualifications:

• High school diploma or equivalent and a minimum of two (2) years of work experience in the IT filed or any position with a strong emphasis on relevant computer skills or experience with CCTV, access control, fire and/or security systems.

Preferred Qualifications:

• Bachelor’s Degree in Computer Science, Information Technology or related field and four (4) years of experience as an IT professional with two (2) years serving as a lead/supervisor in an IT department, excellent written and verbal communication skills, the ability to clearly communicate technical concepts to both technical and non-technical audiences, and detailed oriented or any combination of education, or training and experience which provides the required skills, knowledge and abilities.

Necessary and Special Qualifications:

• Valid Virginia driver’s license and insurability required.
• Visual acuity and perception required for operating a motor vehicle and working with computer hardware and software.
• Ability to stoop, kneel, bend, and reach when working with electronic equipment, and to lift fifty (50) pounds unassisted.
• Ability to grasp, hold, and manipulate tools and electronic parts.
• Ability to climb a ladder while carrying twenty-five (25) pounds unassisted.

Knowledge, Skills and Abilities:

• Experience working with IT professionals and customers to express the needs, research and test products/solutions, specify a product/solution for implementation, coordinate hardware & software implementation, configure the system, implement new system/data policies, manage the organizational and work-flow changes, coordinate training with both customer and IT staff, conduct user-acceptance testing, coordinate cut-over, plan for go-live and hand-off for operational support.
• Experience installing and troubleshooting computer hardware, peripherals, and software applications.
• Experience with the configuration and use of Microsoft’s operating systems and applications.
• Experience working directly with customers who have varying amounts of technical expertise.
• Experience working with a virtual environment.
• Experience working with network technologies
• Ability to establish and maintain effective professional working relationships with information technology management, employees, other departments, and customers.
• Ability to work within and support a highly cohesive team environment.
• Ability to organize, plan and accomplish IT projects of varying scopes and durations.
• Ability to communicate effectively both orally and in writing.
• Ability to compile information for preparation of technical reports, memorandums, and documentation.
• Ability to methodically follow and develop complex written and oral instructions.
• Ability and ambition to remain knowledgeable of current advancements and trends within the information technology field to make recommendations for changes and improvements when advisable.

Performance Responsibilities:

• Completes projects by coordinating resources and timetables with user departments and Information Technology.
• Assists the Systems Architect with designing processes to support projects after implementation.
• Prepares documentation for handoff after project completion.
• Coordinate IT staff by communicating job expectations; planning, monitoring, and appraising job results; initiating, coordinating, and enforcing systems, policies, and procedures.
• Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
• Directs technology research by studying organization goals, strategies, practices, and customer projects.
• Verifies application results by conducting system audits of technologies implemented.
• Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
• Serves as the primary support contact between the School Division and fire/security contractor.
• Analyzes building fire and security alarm system malfunctions when necessary and contacts the fire and security alarm contractor when necessary for assistance, parts, and resolutions.
• Tracks fire and security alarm contractor progress toward resolution of problems/alarms/system failures. Reviews billing by contractor to confirm accuracy and prevent overpayment.
• Establishes new security codes, modifies existing security codes, and verifies the proper operation of the installed building security systems.
• Manages security system regarding door access controls and proximity badge access system.
• Enforces policies and best practices for ensuring the utmost attention to safety and security within the division.
• Designs and oversees major and minor projects related to fire/security alarm maintenance, replacement, and expansion.
• Maintains the divisions CCTV solution to include daily support, maintenance, training, replacement, and expansions.
• Recommends information technology strategies, policies, and procedures by evaluating organization outcomes, identifying problems, evaluating trends, anticipating requirements.
• Accomplishes financial objectives by forecasting requirements, scheduling expenditures, analyzing variances, and initiating corrective action.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Integrates information technologies into the organization for optimal effectiveness
• Understands current and future organizational goals and ongoing IT issues to ensure success
• Maintains a renewal and upgrade schedule for division’s software programs and hardware solutions.
• Participates in orientation and training of new IT staff and ongoing training of existing staff.
• Identify potential issues with software and other systems before being made available to customers.
• Analyses new hardware or software requests and suggests alternative solutions when required.
• Organizes, plans, and accomplishes IT projects of varying scopes and durations.
• Mentors IT staff, school division employees, and occasionally students when required.
• Performs other duties as assigned.

Reports to:

Manager of Projects and Logistics Support

Terms of Employment:

Twelve months a year. Salary according to School Board Pay Plan.

Evaluation:

Performance on this job will be evaluated in accordance with School Board policy and administrative regulations on evaluation of non-licensed personnel.

6/24/2024